Guest User
February 25, 2025
The location is very good, diagonally opposite Shilla.
The overall appearance of the hotel is good, and it feels like an old star hotel. The facilities in the room are too old, and the floor and bathroom have a musty smell. When I went there in January, I booked a higher-end room type, which was okay. The basic room type I booked this time was a disaster. First of all, the room is not in the main building, but in the corner room of another building on the second floor. It takes half a day to walk through various public facilities. The distance is far and inconvenient, giving people the feeling of staying in other hotels.
There is only a plug area in the middle of the two beds in the room. Only one of the four plugs can be used, and the other three are broken. I have to move the bedside table out to plug them in. The phone, cabinet, and plugs are all covered with dust.
The air conditioner is broken and can't be used. I reported it to the front desk but it was not solved. I woke up with cold at night.
When I came in January, there was a Chinese person at the front desk, but this time there was no one. Those who can speak simple English are OK, and those who can't speak English are directly persuaded to leave. The service attitude of the front desk is average, and the attitude of storing luggage is OK.
We arrived at the hotel on a morning flight. We can store luggage, but we have to wait until 3 pm to check in.
The hotel has a shuttle bus to the airport.
There are so many better options in Jeju Island at this price, and most hotels are in good locations.
Original TextTranslation provided by Google